We provide a solution adapted to your problems and needs
What ?
HELPDESK 24/7
NATIONAL COVERAGE
MULTI-SKILLED TECHNICIANS WITH QUALIFICATIONS CERTIFIED
30,000 INTERVENTIONS PER YEAR
INTERVENTION WITHIN 2 HOURS IF NECESSARY
How ?
AVAILABILITY AND RESPONSIVENESS TEAMS
OPTIMIZED MONITORING OF INTERVENTIONS
DETAILED AND PAPERLESS INVOICING
COMPLIANCE WITH QUALITY AND SAFETY STANDARDS
CLEAR COMMUNICATION AND TRANSPARENT
Multi-technical maintenance
.png)
Who are we?
Our mission
Our mission is clear: to satisfy our customers while providing a safe working environment for our employees.
Our values
Our company values are people-centered; we recognize the importance of our technicians.
the "Men in Black".
We value their expertise and daily commitment. These values are shared by every member of our team; they define our company and maintain an engaged team.
Trust
Quality
Commitment
Respect
Satisfaction
Sustainability: We believe in a sustainable future and are committed to adopting environmentally friendly practices to minimize our ecological impact.
Innovation: We continually integrate new technologies and methods to improve and modernize our services.
Our story
FaciliTeam was founded in 2010 by Laurent Pestiau and Amaury de Patoul. Our ambition is to make life easier for facility managers: to intervene quickly and efficiently to maintain a safe and pleasant work environment. We quickly convinced national network managers to call on our versatile technicians to resolve their daily issues. The number of interventions grew rapidly, and so did our team of technicians.
In 2017, we carried out 4000 interventions per year.
In 2018, a French group acquired a stake in FaciliTeam Belgium and Luxembourg. Under the impetus of this new shareholder, we took a more technical turn (electricity, HVAC) and developed our preventive maintenance offering (HVAC, main distribution boards, door maintenance and monitoring of legal inspections).
In early 2023, Laurent Pestiau, along with two other partners, took over control of FaciliTeam Belgium. We carry out 20,000 interventions per year, 25% of which are preventive maintenance.
Satisfying our customers: that is our sole priority.
Case study
For us, every customer is
a long-term partner
BASIC-FIT
Personalize this content with your information. Click to edit text.
BASIC-FIT
Personalize this content with your information. Click to edit text.
HEMA
Personalize this content with your information. Click to edit text.
BASIC-FIT
Personalize this content with your information. Click to edit text.
