We provide a solution adapted to your problems and needs
What ?
HELPDESK 24/7
NATIONAL COVERAGE
MULTI-SKILLED TECHNICIANS WITH QUALIFICATIONS CERTIFIED
30,000 INTERVENTIONS PER YEAR
INTERVENTION WITHIN 2 HOURS IF NECESSARY
How ?
AVAILABILITY AND RESPONSIVENESS TEAMS
OPTIMIZED MONITORING OF INTERVENTIONS
DETAILED AND PAPERLESS INVOICING
COMPLIANCE WITH QUALITY AND SAFETY STANDARDS
CLEAR COMMUNICATION AND TRANSPARENT
Multi-technical maintenance
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GENERAL MAINTENANCE
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REPAIRS, SECURITY
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LEAKAGE PROBLEMS
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HVAC
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ELECTRICITY
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PLUMBING / SANITARY
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CARPENTRY
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HANDYMAN
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ROOF
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GARDEN MAINTENANCE
Project management
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SMALL JOBS
Who are we?
Our mission
Our mission is clear: to satisfy our customers while providing a safe working environment for our employees.
Our values
Our company values are human-centered, we recognize the importance of our technicians,
the “Men In Black”.
We value their expertise and commitment on a daily basis. These values are shared by each member of our team, they define our company and maintain a committed team.
Trust
Quality
Engagement
Respect
Satisfaction
Sustainability: We believe in a sustainable future and are committed to adopting environmentally friendly practices to minimize our ecological impact.
Innovation: We continually integrate new technologies and methods to improve and modernize our services.
Our story
FaciliTeam was created in 2010 by Laurent Pestiau and Amaury de Patoul. Our ambition is to make life easier for facility managers: to intervene quickly and efficiently in order to maintain a safe and pleasant working environment. We quickly convinced national network managers to call on our versatile technicians to solve their daily problems. The number of interventions grew rapidly and so did our team of technicians.
In 2017, we carried out 4,000 interventions per year.
In 2018, a French group acquired a stake in FaciliTeam Belgium and Luxembourg. Under the impetus of this new shareholder, we are taking a more technical turn (electricity, HVAC) and developing our preventive maintenance offer (HVAC, TGBT, door maintenance and monitoring of legal inspections).
At the beginning of 2023, Laurent Pestiau, along with two other partners, will take over control of FaciliTeam Belgium. We carry out 20,000 interventions per year, 25% of which are preventive maintenance.
Satisfying our customers: that is our only priority.
Case study
For us, every customer is
a long-term partner
BASIC-FIT
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HEMA
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